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Our Services Include

Medical Advocacy

Attend and coordinate doctor visits

Translate complex medical information

Ensure treatment plans are followed

Follow-ups and arranging second opinions

Scheduling weekly or monthly home visits by a SANC Registered Nurse to check in in between doctor visits

Assist with arranging step-down, hospital discharge planning and home setups (together with a SANC Registered Nurse)

Billing and Documentation

  • Help interpret medical bills

  • Assist with private medical aid claims

  • Assist with obtaining hospital authorisations

  • Ensure all documentation is up to date and available when required

  • Planning for Certainties file

Care Coordination

  • Arrange in-home care and nursing support with local agencies.

  • Managing all administrative tasks regarding home-care.

  • Follow-ups with regards to care-plans in place.

  • Assist with hospital discharge and home readiness.

  • Nutrition (we assist with the arranging of nutritious meals to be delivered as per specific needs)

  • Act as a central contact between family, doctors and caregivers.

Emotional and Spiritual Support

  • Check in with your loved one/s regularly for reassurance and connection

  • Provide companionship during appointments or hospital stays

Family Communication

  • Provide structured updates on your parent's condition

  • Keep all care providers aligned and informed

  • Offer support through Whatsapp, phone or Zoom

Reports

  • Initial Assessment report conducted together with a SANC Registered Nurse.

  • Depending on the package selected, written reports are submitted weekly or monthly.

Contact

We would love to hear from you!

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Inficare (Pty) Ltd

Reg No:  2025/653273/07

+27 82 412 1737

South Africa

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