

Our Services Include
Medical Advocacy
Attend and coordinate doctor visits
Translate complex medical information
Ensure treatment plans are followed
Follow-ups and arranging second opinions
Scheduling weekly or monthly home visits by a SANC Registered Nurse to check in in between doctor visits
Assist with arranging step-down, hospital discharge planning and home setups (together with a SANC Registered Nurse)
Billing and Documentation
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Help interpret medical bills
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Assist with private medical aid claims
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Assist with obtaining hospital authorisations
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Ensure all documentation is up to date and available when required
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Planning for Certainties file
Care Coordination
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Arrange in-home care and nursing support with local agencies.
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Managing all administrative tasks regarding home-care.
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Follow-ups with regards to care-plans in place.
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Assist with hospital discharge and home readiness.
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Nutrition (we assist with the arranging of nutritious meals to be delivered as per specific needs)
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Act as a central contact between family, doctors and caregivers.
Emotional and Spiritual Support
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Check in with your loved one/s regularly for reassurance and connection
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Provide companionship during appointments or hospital stays
Family Communication
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Provide structured updates on your parent's condition
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Keep all care providers aligned and informed
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Offer support through Whatsapp, phone or Zoom
Reports
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Initial Assessment report conducted together with a SANC Registered Nurse.
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Depending on the package selected, written reports are submitted weekly or monthly.